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Post by czczcc on Dec 9, 2023 6:24:02 GMT
Data-Driven Organization in True Corporation's edition + 10 important skills that you should have in the age of AI Source: trueblog AI has played a part in making True and DTech customer service centers operate 100% paperless in 2023 and aims to use 100% automation in 2024. in basic daily work Giving customers a convenient, fast, and safe service experience, ensuring that our information will definitely not be leaked anywhere. It also promotes Sustainability as well At present. AI solutions Whatsapp Number List have been implemented, allowing them to immediately diagnose problems and make recommendations. It can reduce management time by 35%, including the use of AI with chatbots (Chatbot). True is the first company in Thailand to apply AI in the form of 'Nong Mali', which as of now Approximately 150,000 customer transactions are serviced per month. It can be said that it answers every need. Whether it's in terms of helping answer questions. Personalized consultations are offered to solve initial problems that are to the point and to the point for individual users within just a few seconds. For any users who have questions Want to ask a question and get it immediately? 'Mali' is an example of True's use of AI developed to increase the capabilities of people and customer service. In addition, to better utilize the solution, True Corporation has set a goal of training “Citizen Developers” for 200 employee developers in 2027, which is an opportunity for the general public and non-Thai citizens. You need to have program development skills to be able to create digital systems.
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